Digital Channels

Our solution offers a customer-centric digital experience that goes beyond conventional personalization, combining technology and optimization with digital channels, so that your institution has more effectiveness and security to offer complete and agile financial products and transactions. Through a modern and non-complex suite, which guarantees a competitive and effective advantage by optimizing your operation while allowing rapid changes, with continuous integration between channels, whether physical or digital.

Improve the usability experience in digital channels

Our solution for Digital Channels is modern and highly integrative, providing more flexibility and ease to your institution to ensure an even more fluid and intuitive customer usability experience in digital channels with security and high technology to provide greater dynamism and effectiveness in the offer of products and services.

More personalization from Digital Channels to Open Finance

Our solution has a high level of integration and flexibility, quickly adapting to new financial market regulations to provide a more dynamic and fluid management of digital channels, so that products and services can be customized with hyper-personalization, even in Open Finance.

WHY OUR PLATFORM IS COMPLETE

Some of our interactions

Onboarding

Integrate digital channels with our Topaz Onboarding Solution and offer a unique experience from the moment you open the relationship until you complete the transaction smoothly and securely, making your customer base more assertive and adherent to offer future products and services that will generate a greater possibility of conversion expansion. business opportunities and strengthening ties.

Omnichannel

Go beyond the ordinary. Provide your customer with a seamless multichannel experience, bridging the gap between physical and digital, easily adapting to the evolution of businesses such as Open Banking, with the Topaz Omnichannel Solution, whose technology enables and accelerates product delivery processes and even more assertive and personalized services that optimize the end-to-end user journey experience.

Antifraud

Scale your product offering while preventing financial fraud, stop threats efficiently and quickly while increasing the security of your customer base by adding the Topaz anti-fraud solution to the digital channels solution, which, through Machine Learning, Transactional Risk Score and solid banking information. Security Sanitizes your customer base while offering personalized multi-factor authentication in line with your company's security policy to confirm transactions faster and more securely.

Financial Core

Boost your operation with a technological core that centralizes operations and easily integrates with your institution's channels with Topaz's Financial Core Solution, which promotes the joint operation of real-time systems, including legacy systems, with high availability and scalability, to launch new products and services in digital channels with less Time-to-Market and greater customization.

Risk & Compliance

Make the operations and contracting of products and services in digital channels even safer using our Money Laundering Prevention solution that acts against money laundering and combats the financing of terrorism while automating your Compliance area through Machine Learning and complete KYC controls to generate automatic risk alerts in line with internal regulations, local and international.

Solutions for different verticals and businesses

Financial

  • Credit unions
  • Traditional banks
  • Digital banks
  • Microfinance
  • Fintechs
  • Exchange and currency bureaus
  • Payment methods
  • Financial institutions
  • Savings and credit banks
  • Investment funds
  • Cryptocurrency Exchange

Non-Financial

  • Retail
  • Insurance
  • Manufacturer banks
  • Marketplace applications
  • Auction companies
  • Consortiums

Other segments

  • Energy, telecom and internet distributors
  • Car manufacturers and car rental companies
  • Government institutions

Topaz brings the evolution in digital transformation to your business!

+15 years

in the market

+20 Banks and Cooperatives

orchestrate and manage their digital channels with Topaz

+40

preconfigured financial and administrative transactions to optimize your operation

On average, 225 thousand users of

the institutions that use our channel management solution enjoy a more fluid and personalized experience in the digital world

More agility and ease to manage and orchestrate digital channels and services with technology

More dynamism

  • Make your financial ecosystem more connected and seamless across digital channels
  • Leverage your digital transformation with White Label technology and expertise
  • Enhance the digital interface with high-quality personalization and hyper-personalization
  • Scale your business by offering intuitive and secure digital navigation for your user
  • Generate more assertive and profitable digital products and services with a shorter time to market
  • Increase customer satisfaction through a unique digital journey: multi-product, lightweight and fast, delivering a bolder experience, whether multi, transversal or omnichannel

A highly integrable solution

  • Centralize the management of digital channels from Onboarding to Transactional with more autonomy
  • Perform intelligent orchestration, eliminating complex integrations
  • Easily create new products that integrate with operating systems, including legacy ones, with new regulations, offering an optimized user interface
  • Reduce risks in the product offer by integrating solutions to prevent and combat Digital Fraud, AML and FTP with digital channel management
  • Reduce multi-vendor operating costs by owning a modular, flexible solution that's ready to integrate with any channel, whether physical or digital
  • Agnostic
  • White Label
  • Microservices
  • Flexibility to integrate

Whether your need is On-Premise or Cloud, you have a digital channel solution that is agnostic and interoperable, delivering high availability and scalability with agile, customized deployment

Accelerate business with a shorter Time To Market by purchasing a modular and flexible solution, with White Label applications combined with Machine Learning technology, enabling hyper-personalized journeys for a better user experience, whether online or mobile banking

Generate microservices on digital channels that improve customer journey performance, experience and security through a solution highly adaptable to current and future business needs

Power your business while interacting with other platforms seamlessly through transactions to pre-made pipelines.

Topaz is the largest alliance in digital transformation.

  • Optimize the way you offer digital business while facilitating payment management with a digital channel solution that allows your customer to view all the vouchers that are issued in their CPF or CNPJ, including DDA (Authorized Direct Debit), facilitating the management of all the accounts that are in your name.
  • Manage the user profile in real time and online with complete modules, which provide personalized offers and greater financial control and business security that optimize the customer experience
  • Enable your customers to make more secure and dynamic transactions in digital channels through flexible Mobile Banking and Internet that easily integrates with security solutions that prevent electronic fraud, as Topaz Antifraud.

 

 

 

Agnostic and white label technology

+2 Million  Internet and Mobile Banking users

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